Customer Service Calls Addressed
Field Not Found: period
The number of calls received and successfully resolved by the various departments that make up the City of Cambridge's organization.
Field Not Found: analysis
This measure ensures we have adequate resources dedicated to our goal of responding to our customers in a timely, effective, and efficient manner.
Status Indicators: 
On Target | 
Caution | 
Below Plan | 
On Hold
Status Indicators:
On Target | Caution
Below Plan | On Hold
Status Indicators:
On Target
Caution
Below Plan
On Hold